![]() Check that the postal code matches your current address. If your credit card is registered to a different address that can cause the payment to be declined. ![]() ![]() Remove or update any expired payment methods.Ĭheck that your card address matches the address in Google Payments.Check the expiry date of the payment methods listed.Find the payment method that you are trying to use for the purchase.To update this information, use Google Payments: Remove or update expired cardsĮxpired cards cause payments to be declined. To fix these errors, try the following steps: Make sure that your card and address information is up to dateĮxpired credit cards or old billing addresses are a common reason for payments not to work properly. 'Correct this card info or try another card'.'Unable to complete transaction: expired card'.'Unable to process payment: low card balance'.There may be a problem with your credit or debit card if you see one of the following error messages: Follow the on-screen instructions to complete your purchase.Choose a different payment method or add a new one.Go back to the item that you want to buy and tap the price.On your Android phone or tablet, open the Google Play Store app.If there's a problem with one payment method, you can try paying with a different one. Try to pay with a different payment method Check your email for the review results.If you have a red alert, enter your payment information and wait for the team to respond.
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